CORPORATE GROUP TRAINING
The difference between a good and great organisation is the way people communicate, both internally and externally. So it only makes sense that they invest in their staff development in this area. Not just for their customer/client facing staff, but to help harmonise the entire team.
An external trainer versus an in-house HR Manager or Team Leader is often much more effective and will allow more openness to transform communications and there is no better time to reconnect teams and inspire them than right now after the last two years of challenge.
Offering healthy communication tools to teams and more embodied speaking techniques will inspire more confident individuals and that energy naturally permeates through all facets of the business.
Miroslav has a extensive background in wellness in the area of self-development, teamed with experience mentoring many professional executives, this makes his bespoke training sessions extremely unique. They offer life-changing experiences within individuals and sustainable shifts in professional performance.
Throughout the training individuals acquire the tools and knowledge to dissolve undesirable attitudes and practices which have been attributing to a lack of performance, and instead create empowering alternatives that support positive, transformative outcomes together as a team.
Expect an enjoyable, transformative and interactive time, with many practical tools that attendees can take away and apply immediately.
3 Key Areas of focus
Mindfulness
Health & Wellbeing
How to develop team morale, prevent burnout, dissolve stress and ensure employees feel valued, appreciated and enjoy coming to work.
Leadership
Leadership & Staying Inspired
How to build leadership inside and outside of the workplace so the two work in unison and co-support each other.
Integral Sales
Selling authentically
Learn "non-pushy" sales techniques which allow customers to feel heard, creating trust, loyalty and repeat business.
Miroslav's services include keynotes, presentations and trainings, custom designed for the organisation's requirements.
The benefits
The benefits typically include a more vibrant, uplifting and co-supportive atmosphere in the workplace that employees want to be a part of and customers naturally feel comfortable to engage in.
Miroslav's trainings provide both measurable and intangible benefits in the areas of:
Higher energy in the workplace - creating more enjoyable experiences for staff and customers.
More effective use of staff energy - able to deal with difficult customers & challenges with less downtime.
Happier employees - staff arriving and leaving fulfilled within the workplace.
This also results in:
Higher Productivity
Reduction in Errors
Lower Downtime & Turnover
Increased Customer Satisfaction
Increased Teamwork
Improved Performance
Enhanced Reputation
Higher Moral
In effect, the work environment fosters an increased sense of harmony and connection, creating deeper trust and support between team members and likeability with customers.
MOST POPULAR TOPICS
Miroslav's Trainings & Talks are typically custom-created for the direct requirements of the organisation. Some previous popular topics include:
Authentic Connection: Create effortless rapport with customers and team members.
Dealing with Difficult People: Handle big egos, rude customers or difficult conversations.
Powerful Presence: Charisma and presentation to command the room's attention on stage.
Empowering Confidence: How to dissolve the "imposter" syndrome.
Dynamic Rapport: Listening skills and 'like-ability' to build trust and loyalty.
PREVIOUS CLIENTS
What they had to say…
“With a team of 14 who work in a space where we are connecting with strangers every day it is so important that we all show up as our best selves and Miroslav was the man to assist us with doing just that.
Digging into how to connect authentically, the team got to experience a new connection with the feeling of not being received well by someone, and from there able to discover ways to not shut down and remain open to further interaction rather than doubting themselves. This is so powerful not only for our workplace where we have to bounce back quick as we interact with people at a fast pace but for everyday life and the relationships that are most important to us. His work take you below the surface to where we normally avoid or resist and somehow enables you to make peace with it and in turn be empowered.
My team took many things away from this workshop and proved to be beneficial on our floor for team and guest (customer) interaction and relationship building.“
Maddy Lucas, Lululemon Athletica Store Manager, Vic
“Miroslav is an intelligent and inspirational facillitator that related to each individual and to the team as a whole. His exclusive skills for leading a group removes any barriers and gets everyone connected to their true authentic selves, which allows the team to address any outstanding issues, concerns or roadblocks.The goal of our meeting was to get the team aligned and working as one single identity; teamwork. Miroslav lead us through different discussions while creating a safe and open environment allowing the team to remove any barriers and come together. During the meeting we had certain staff members open up for the first time. The week after was when we saw some of the best results; authenticity and truth came alive. Every shift we had great conversations around what was holding people back and as team we were able to support each other and work together. Miroslav offers a positively unique approach to facillitation.”
Danielle Johnson, Lululemon Athletica Store Manager, Qld
To contact Miroslav to discuss what talk or training would be most applicable to your company or organisation please fill out the form below or email miroslav@miroslavp.com